We would like to know how we can improve our services and how you perceive the practice and our staff.
To help us with this we have a Patient Participant Group (PPG).
Would you like to have a say about the services provided at Springwell Medical Group? We would like to hear your views. By providing your email details we can add them to a contact list that will mean we will contact via email every now and again to ask you a question or two.
Your contact details will only be used for this purpose and will be kept safely.
The aims of the Patient Participation Group
To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
To improve the provision of health care.
To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
To provide assistance in development of new services.
To encourage a spirit of self help and support amongst patients to improve their health and social care.
We are looking for patients who can make a positive contribution to the development of the practice by becoming a group member.
Members can contribute via email or by attending an in person meeting with other members of the group and representatives of the practice.
We are looking for people of any age, gender or background to obtain your thoughts, experiences and any ideas that you may have to help enhance our services in the future.
If you wish to participate, please contact the Practice or complete the online form by clicking on the button shown below
Comments and Suggestions Form
Comments and Suggestions
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and Prescription requests cannot be dealt with via this form. If you have a query regarding a medical matter please contact the Practice and make an appointment to see the appropriate person.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
To read more on PPG’s please see the link below
Development of Patient Participation Groups (PPGs) | Healthwatch Sunderland